Shipping Policy

Thank you for shopping with LAVISTRO.

We strive to deliver your order as quickly and smoothly as possible.

Order Processing

Orders are usually prepared and dispatched within 24 to 48 hours after confirmation.

You may be contacted to verify your order details before shipment.

Delivery Time

Estimated delivery times:

• Major cities: 1–2 business days

• Other areas: 2–5 business days

Delivery times may vary during holidays, peak seasons, or due to circumstances beyond our control.

Shipping Fees

Shipping costs are included.

Occasional promotions may include reduced or free shipping on eligible orders.

Delivery Information

To ensure successful delivery, please provide:

• Full name

• City

• Active phone number

Our delivery partner may contact you before delivery if necessary.

Order Tracking

Once your order has been dispatched, you may receive updates regarding its delivery status.

Failed Deliveries

If we are unable to reach you or deliver your package due to incorrect information, delivery may be delayed or canceled.

Please ensure your contact details are accurate and remain available during the delivery period.

Damaged or Incorrect Items

If you receive an incorrect or damaged item, please contact us within 48 hours of receiving your order. We will work quickly to resolve the issue.

Contact Us

For any questions regarding your order or delivery:

Email: support@lavistro.com

WhatsApp: +212 688795894

Thank you for choosing LAVISTRO. We appreciate your trust and look forward to serving you.